TraffGen’s Social Insight Module allows you to monitor emotional engagement content across several social media platforms like Twitter, Facebook, YouTube, Instagram, and more. It helps you benchmark against your competitors, learns which demographics are the most active, and track content performance so you can improve your reach and engagement. With the use of artificial intelligence, TraffGen’s built-in tool, helps you understand and analyze everything your customers say about you on social media, offering metrics to better determine trends, and improving your knowledge about the customer. With this in hand, you will be able to better manage user communities and groups.
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